Your questions, answered in plain English.

Most repairs are turned around in 1–2 business days. Many everyday problems we can sort on the spot when we come to you, or remotely. If a job needs a part ordered in, we'll let you know an honest timeframe up front.

No. There's no diagnostic fee and your first health check is on us. We'll diagnose the problem and give you a clear quote before any paid work begins — so you always know what it'll cost before you commit.

We work on Windows and Apple laptops and desktops — all makes and models, including Dell, HP, Lenovo, Acer, ASUS and Apple MacBook. Please note we do not repair iPhones or iPads.

Often, yes — from hard drives, SSDs and memory cards. We always ask your permission before any data recovery work, and once you're back up and running we'll recommend a simple backup so it doesn't happen again.

We come to you. Coltin is online and mobile with no shopfront — we help remotely or visit you at home or your business across Bendigo and the surrounding towns. If a job suits, we can also arrange a pickup. Just give us a call.

Yes. We troubleshoot patchy Wi-Fi, dead spots, dropouts and weak signal — and set up your network so you get fast, reliable internet in every room, at home or in the office.

Absolutely. We support Bendigo small businesses with cloud setups, cybersecurity, VOIP phones and everyday IT — plus web design and AI automation when you're ready to streamline the busywork.

No. We remove viruses, malware, ransomware and spyware without deleting your files, then install protection and give you simple advice to stay safe.

Yes — seniors get 20% off labour, every time. We take the time to explain things patiently and in plain English, at your pace.

Just call (03) 4432 8384 or email info@coltin.com.au and tell us what's going on. We'll talk it through in plain English, arrange a time that suits, and come to you.